Privacy Policy

Effective Date: February 1, 2026

Solaxia Online ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our game, website, and related services (collectively, the "Service").

Information We Collect

Information You Provide

Account Information: When you register, we collect your username, email address, and password (stored securely using hashing).
Profile Information: Any optional profile details you choose to provide, such as a display name.
Communications: Messages you send to us, such as support inquiries or feedback.

Information Collected Automatically

Game Data: Your gameplay activity, including character progress, inventory, quests completed, and in-game interactions.
Usage Data: Information about how you access and use the Service, including your IP address, browser type, operating system, and referring URLs.
Cookies: We use cookies and similar technologies to maintain your session and remember your preferences (such as theme settings).

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service.
Create and manage your account.
Process transactions and manage Virtual Items.
Communicate with you, including sending service-related notices.
Monitor and analyze usage trends to improve the user experience.
Detect, prevent, and address cheating, fraud, and other abusive behavior.
Enforce our Terms of Service and Community Guidelines.
Display public leaderboards and rankings.

We do not sell your personal information. We may share your information in the following circumstances:

Public Game Data: Your username, character information, and gameplay statistics may be visible to other players through in-game features and leaderboards.
Service Providers: We may share information with third-party service providers who assist us in operating the Service, such as hosting and analytics providers.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
Protection of Rights: We may disclose your information to protect the rights, property, or safety of Solaxia Online, our users, or others.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account and associated data by contacting us.

Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information.
Object to or restrict our processing of your information.
Request portability of your data.

To exercise any of these rights, please contact us at [email protected].

Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].